What's the difference between the plans?

Essential is the CQC mandatory floor — everything a care home legally must have to operate and pass an inspection: resident records, daily care logging, care plans, risk assessments, staff records, and basic compliance. Professional adds the modules that are operationally significant: eMAR, incidents, full compliance tooling, staff rostering, and family portal — this is where the system becomes a genuine replacement for paper workflows. Enterprise adds NHS integrations, Controlled Drugs register, analytics, custom roles, and API access.

Yes — upgrades take effect immediately and are prorated to your billing cycle.

Can I change my bed count?

Yes — your bed count can be adjusted at the start of any billing month.

Are all staff included?

Yes. Every plan includes unlimited staff users — no per-seat charges, ever.

Plans for UK Care Homes

Plans built for UK care homes

Per-bed pricing with every staff member included. No per-seat fees, no hidden charges, no lock-in. Essential is the CQC floor. Professional replaces paper. Enterprise adds NHS integrations. Contact us for a tailored quote.

No per-seat fees

Unlimited staff on every plan

No setup fee

Included on every plan

No lock-in

Export your data anytime

UK hosted

ISO 27001 infrastructure

Essential

CQC Mandatory Floor

Everything you legally need to operate safely and pass a CQC inspection.

Please contact us for pricing

Tailored to your home size and plan.

Dashboard
Resident profiles & records
Daily logs & handovers
Care plans
Risk assessments
Tasks & notifications
Staff records
Staff training
CQC compliance — Regs 9, 12, 17, 18 & 8 more Fundamental Standards

Professional

Clinical + Operational Power

The full paper replacement. eMAR, rostering, incidents — the plan most UK care homes choose.

Please contact us for pricing

Tailored to your home size and plan.

Everything in Essential, plus:

Medications / eMAR
Incident management
Data import (bulk residents & medications)
Family portal — view only (consent-gated)
Email notifications (automated alerts)
Rostering, recruitment, absence & onboarding
GDPR tools, DoLS tracking, complaints & Duty of Candour

Enterprise

Integrations + Scale

NHS integrations, controlled drugs, and API access — built for larger groups.

Please contact us for pricing

Tailored to your home size and plan.

Everything in Professional, plus:

Analytics & reportingComing Soon
Controlled drugs register
NHS Spine / GP ConnectComing H1 2027
FHIR R4 data model access
Custom roles & permissions
API access (third-party integrations)
Family portal: messaging & documents

Full feature comparison

Feature	Essential	Professional	Enterprise
Core Care Records
Dashboard
Residents (profiles & records)
Daily Logs & Handovers
Care Plans
Risk Assessments
Tasks & Notifications
Medication & Clinical
Medications / eMAR	—
Incident Management	—
Data Import (bulk residents & medications)	—
Controlled Drugs Register	—	—
Staff Management
Staff Records
Staff Training
Rostering, Recruitment, Absence & Onboarding	—
Email notifications (automated alerts)	—
Compliance & Governance
H&S checks & CQC regulation tagging (Regs 9, 12, 17, 18 + 8 more)
GDPR tools, DoLS, Complaints, Duty of Candour	—
Family Engagement
Family Portal — view only (consent-gated)	—
Family Portal — messaging & documents	—	—
Integrations & Enterprise
Analytics & Reporting	—	—	Coming Soon
NHS Spine / GP Connect	—	—	H1 2027
FHIR R4 data model access	—	—
Custom Roles & Permissions	—	—
API Access (third-party integrations)	—	—

Features labelled "Coming Soon" are in active development and included in your plan at no extra cost when released. Ask us for release timings on a call.

Frequently asked questions

Not sure which plan is right for you?

Book a 15-minute call — we'll recommend the right plan and share pricing for your home.