Peace of mind for families — without extra calls
Consent-gated, read-only access to daily care updates. Families see meals, mood, and activities — you control exactly what's shared.
Consent-Controlled
Staff choose what's shared
Secure Messaging
Auditable family comms
Identity Proofing
Verified onboarding only
LPA/Deputy Verified
Legal authority checked
Daily updates that answer the questions families ask
Families want to know: did mum eat today? Is she in good spirits? What activities did she join? The portal surfaces daily care updates — meals, mood, and activities — directly from the logs your staff already record. Staff control sharing with a simple toggle at the point of logging. Families can also send secure messages to the care team, with threads linked to the resident and a full audit trail. No extra work for your team.
Planned additions: care plan summaries, photo & media sharing, event calendar & visit booking, incident notifications
You control what's shared — completely
Consent is recorded on the resident profile by staff — not by families signing a form. You choose exactly which categories of information each family member can see. LPA and Deputy authority is verified and scoped — only lawful proxies see sensitive information. Onboarding is invite-only with identity proofing so the right person gets the right access. Access can be paused or revoked instantly, and every view is audit-logged.
Also includes: LPA/Deputy authority verification, identity-proofed onboarding, watermarked exports, resident preference overrides, full audit trail on every view
Give families visibility. Keep control.
Join the pilot to be among the first homes using the Family Portal.